Questions, answered

Frequently asked questions

Which size should I choose?

Kittens and small, speedy cats love the 30mm Small. Bigger cats who wrestle and bunny-kick tend to prefer the 40mm Medium. Not sure? The Mixed Bag has both so your cat can pick a favourite.

What are Swaballs made of?

Each ball is made from durable sponge rubber with a lightweight, grippy texture that cats love to bat, chase, and carry. No loose bells, strings, or feathers to come off. As with any cat toy, supervise play and replace any toy that becomes damaged.

Are they safe for kittens?

Swaballs are designed to be batted and chased rather than chewed apart. For kittens and enthusiastic chewers, pick a size your cat can't fit fully in its mouth and always keep an eye on playtime.

How do I clean them?

Spot-clean with a little warm water and mild soap, then let them air-dry fully before the next play session. Avoid soaking or machine washing.

How fast is shipping?

Orders placed before 2pm ship the same business day. Standard tracked delivery typically arrives in 3–5 business days, and it's free on orders over $35.

What if my cat isn't obsessed?

Every order is backed by our 30-day happiness guarantee. If your cat shrugs, reach out and we'll make it right.